Privacy Policy

Last modified: February 16, 2017

INTRODUCTION

This privacy policy (“policy”) describes the types of information that Paula’s Choice, LLC (“Paula’s Choice,” “us,” or “we”) may collect from you or that you may provide when you visit www.PaulasChoice.com and how we collect, use, maintain, protect, and disclose that information. This policy will apply when you visit www.PaulasChoice.com, www.Beautypedia.com or any other website that links to this policy (each, the "Site").

This policy applies to information we may collect via the Site and via email, text, or other electronic messages between you and us.

This policy does not apply to information collected when you communicate with us by any other means, including through other websites operated by us or a third party or information about you collected by a third party.

By accessing or using the Site, you agree to this policy. If you do not agree with this policy, then you should not access or use the Site. This policy may change from time to time. Your continued use of the Site after we make changes constitutes your acceptance of those changes.

INTERNATIONAL USERS
We have legal entities in other countries, including in the EU. The Site is intended for U.S. and Canadian users only. If you are outside the United States or Canada, and you decide to access or use the Site and share your personal information with us, you are consenting to the transfer of your personal information from your current location to the offices and servers of our company and authorized third parties in the United States, and the processing and storage of it by us in the United States. We will process your personal information in accordance with this Privacy Policy.

INFORMATION WE MAY COLLECT ABOUT YOU
We may collect Personal Information and Non-Personal Information from you when you use the Site:

• “Personal Information” is information that identifies you personally, which may include your name, mailing address, e-mail address, telephone number, or any other identifier by which you may be contacted online or offline.
• “Non-Personal Information” is information that does not identify you personally, such as your browser type, your internet connection, your IP address, the URL of the previous web site you visited, the equipment you use to access the Site, and details about how you use the Site.

This policy refers to Personal Information and Non-Personal Information collectively as “Information.”

HOW WE COLLECT YOUR INFORMATION

We may collect Information about you (1) when you provide it to us, and (2) automatically through the Site.

Information You Provide to Us
You may provide us with your Information, including when you:

• Visit the Site;
• Register or create an account on the Site;
• Make a purchase through the Site;
• Contact us; or
• Submit a product review.

Information We Collect Automatically
When you access and use the Site, we may use automatic data collection technologies to automatically collect certain Information about you, including:

• Details of your visits to our Site, including traffic data, location data (based on IP address), logs, and other communication data and the resources that you access and use on the Site; or
• Information about your computer and internet connection, including your IP address, operating system, and browser type.

We and our service providers may use some of the following technologies to automatically collect Information about your activities on our Site.

Cookies
Cookies are small files placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you refuse cookies you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Site.

Flash Cookies
Flash Cookies (also called local stored objects) collect and store information about your preferences and navigation to, from, and on our Site.

Web beacons, clear pixels, or pixel tags
Web beacons are transparent image files used to monitor your journey around our Site and can help us understand how you interact with our Site.

Web server logs
Web server logs are a historical record of your activity in connection with your use of our Site. For example, a web server log may record the search term you used that directed you to our Site. It may also collect information about the browser you use when visiting our Site, and other metadata related to your device.

Geo-location technologies
Geo-location technologies, including your IP address, may allow us to determine your location.

We may also use these technologies to collect Information about your online activities over time and across third-party websites or other online services (behavioral tracking).

Third Party Partners and Service Providers
Some content, including advertisements, on the Site may be served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies or other tracking technologies to collect information about you when you use our Site. We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

HOW WE USE YOUR INFORMATION
We may use the Information provided by or collected from you in order to:

• Make the Site available to you;
• Provide you with information, products, or services;
• Fulfill any other purpose for which you provide the Information;
• Improve the Site and our business; or
• To provide you with notices about your account.

We may also use this information in any other way we may describe at the time you provide the Information to us, and for any other purpose with your consent.

DISCLOSURE OF YOUR PERSONAL INFORMATION
We may disclose your Personal Information in the following ways:

• To fulfill the purpose for which you provide it (for example, if you give us an email address in order to provide you with more information about the Site or our services, we will use that email address to provide the requested information to you, and we may disclose your email address to a service provider performing related services on our behalf, as described below);
• To contractors, service providers, and other third-parties we use to support our business, including for such purposes as fulfilling orders, processing credit card payments, delivering packages, sending postal mail and e-mails, providing marketing assistance, analyzing customer data, conducting customer surveys, and providing customer service;
• To the general public when you include your Personal Information in your posts or comments on the Site, including, product reviews;
• To a buyer or successor in the event of a merger, reorganization, dissolution, or other sale or transfer of some or all of our business or assets; and
• To our affiliates and related companies.

We may also disclose your Personal Information:

• To comply with any court order, law, or legal process, including to respond to any government or regulatory request; and
• If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Paula’s Choice or its affiliates, customers, or others.

We may disclose aggregated and anonymous information about our users, and information that does not identify any individual, to third-parties to help us improve the Site and our business.

YOUR CHOICES AND OPTING OUT
You have the following choices regarding how your Information is used:

• To update or correct your Personal Information: You can update your Personal Information by logging into your account on the Site, or by emailing custserv@PaulasChoice.com.
• To stop receiving physical mail and/or emails from Paula’s Choice: You can click on the “unsubscribe” link at the bottom of any promotional e-mail you receive or update your email preferences in your account on the Site. To stop receiving catalogues or other physical mailings from us, please email custserv@PaulasChoice.com. We reserve the right to email or otherwise contact you with respect to important administrative information, notices or changes relating to your account, our products and services.
• To remove content posted by you: You can remove content you have posted on a public space on the Site by emailing your request to custserv@PaulasChoice.com.

YOUR CALIFORNIA PRIVACY RIGHTS
California Civil Code Section § 1798.83 permits users of our Site that are California residents to request certain information regarding our disclosure of Personal Information to third parties for their direct marketing purposes. We do not currently make such disclosures.

DATA PROCESSING AND STORAGE
We and our third party service providers may process or store your personal information outside of the United States (or the country in which you reside, as applicable). In accordance with the laws of those countries, in certain circumstances your personal information may be accessible by foreign law enforcement, regulatory bodies or other authorities. For more information of our use of foreign service providers please contact us as described below.

DATA SECURITY
Unfortunately, the transmission of information via the Internet is not completely secure. Although we have measures in place to protect your Personal Information, we cannot guarantee the security of your Personal Information. You understand that you are providing your Personal Information to us at your own risk. We are not responsible for failure or circumvention of any privacy settings or security measures we may have in place to protect your Personal Information.

CHILDREN UNDER THE AGE OF 13
We do not knowingly collect Personal Information from children under the age of 13. If you are under the age of 13, you should not make a purchase, register, or submit Personal Information to us. If we learn that we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any Personal Information from or about a child under 13, please contact us at custserv@PaulasChoice.com.

CHANGES TO OUR PRIVACY POLICY
We may modify or amend this policy from time to time. The date this policy was last revised is identified at the top of the page and the terms of this policy are effective as of that date.

CONTACT INFORMATION
To ask questions or provide comments about this policy and our privacy practices, contact us at:

Paula’s Choice, LLC
Attn: Client Services
705 5th Ave. South, Suite 200
Seattle, WA 98104
(800) 831-4088
custserv@PaulasChoice.com

Terms of Use

Last Modified: February 14, 2017

These Terms of Use (“Terms”) are between You and Paula’s Choice, LLC ("Paula’s Choice", "we" or "us") and govern your use of Beautypedia.com (the “Site”). By using the Site, you accept and agree to be bound and abide by these Terms. If you do not or cannot agree to these Terms, please do not use the Site. You must be at least 18 years old to use this Site. You represent and warrant that you are at least 18 years old.

Changes to the Terms
We reserve the right to revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them. Your continued use of the Site following the posting of revised Terms means that you accept and agree to the changes.

Reliance on Information Contained on this Site; Disclaimer
The information presented on or through the Site is made available solely for general information purposes, and reflects Paula Begoun’s, and her team's, opinions, perceptions, and knowledge about the marketing, selling, and use of makeup and skin-care products. The information presented on or through the Site does not constitute medical advice, or an attempt to diagnose or treat any skin problem, disease, or skin condition.

We do not warrant the accuracy, completeness or usefulness of the information on this Site. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Site, or by anyone who may be informed of any of its contents. Some people may find success with a particular product that is not recommended or even mentioned on this Site, or they may be partial to a skin-care routine Paula and her team have reviewed negatively. More important, because everyone's skin can, and probably will, react to an external stimulus at some time, any product could cause a negative reaction on skin at one time or another. If you develop skin sensitivity to a cosmetic, stop using it immediately and consult your physician. If you need medical advice about your skin, consult a dermatologist or physician.

Third Party Materials
This Site may include content provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by Paula’s Choice, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of Paula’s Choice, and Paula's Choice does not endorse such opinions. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

Accessing the Site and Account Security
We reserve the right to withdraw or modify this Site, and any service or material we provide on the Site, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Site is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Site, or the entire Site.

All information we collect through or in connection with this Site is subject to our Privacy Policy. By using or providing information to or through the Site, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.

You are responsible for maintaining the confidentiality of your account, including any username or password created by, or provided to, you in connection with the Site. You are solely responsible for the actions taken by you on the Site, or in connection with your account or username. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security on the Site.

We reserve the right to disable any account, username, password or other identifier at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.

Intellectual Property Rights
The Site and its entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by Paula’s Choice, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, frame in another web page, republish, download, store, transmit or otherwise use any of the materials on the Site without our prior written authorization. No right, title or interest in or to the Site or any content on the Site is transferred to you, and all rights not expressly granted herein are reserved by Paula’s Choice. Any use of the Site not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark and other laws.

Trademarks
BEAUTYPEDIA and related logos are registered or unregistered trademarks and service marks owned or licensed by Paula’s Choice. Other product and company names and logos appearing on the Site may be registered or unregistered trademarks, service marks or trade names of their respective owners. Any use of the trademarks, service marks or trade names displayed on the Site is strictly prohibited, and nothing appearing on the Site will be construed as granting, by implication or otherwise, any license or right to use any of those trademarks, service marks or trade names.

Prohibited Uses
You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to use the Site:

• In any way that violates any federal, state, local or international law or regulation.
• To transmit, or procure the sending of, any advertising or promotional material, including any "junk mail," "chain letter," or "spam" or any other similar solicitation.
• To impersonate or attempt to impersonate Paula’s Choice, a Paula’s Choice employee, another user or any other person or entity (including, without limitation, by using e-mail addresses or screen names associated with any of the foregoing).
• To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Site, or which, as determined by us, may harm Paula’s Choice or users of the Site or expose them to liability.

Additionally, you agree not to:

• Use the Site in any manner that could disable, overburden, damage, or impair the Site or interfere with any other party's use of the Site, including their ability to engage in real time activities through the Site.
• Use any robot, spider or other automatic device, process or means to access the Site for any purpose, including monitoring or copying any of the material on the Site.
• Introduce any viruses, trojan horses, worms, logic bombs or other material which is malicious or technologically harmful.
• Otherwise attempt to interfere with the proper working of the Site.

User Contributions; Feedback
The Site may contain interactive features (collectively, "Interactive Services") that allow users to post, submit, publish, display or transmit to other users or other persons (hereinafter, "post") content or materials (collectively, "User Contributions") on or through the Site.

User Contributions are managed by PowerReviews Inc. (“PowerReviews”). User Contributions are subject to these Terms and our Privacy Policy, as well as Power Review’s Terms and Privacy Policy. If you do not agree to our Terms and Privacy Policy, as well as Power Review’s Terms and Policy, do not post User Contributions.

All User Contributions must comply with the Content Standards set out in these Terms. You are fully responsible for any User Contributions you submit or contribute to the Site, including, without limitation, its legality, reliability, accuracy and appropriateness. We are not responsible, or liable to any third party, for the content or accuracy of any User Contributions posted by you or any other user of the Site.

Any User Contribution you post to the Site is considered non-confidential and non-proprietary. By providing any User Contribution on the Site, you grant us and our licensees, successors and assigns the perpetual, worldwide, and royalty free right to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such material for any purpose in any media now known or hereafter developed.

You represent and warrant that (i) you own or control all rights in and to the User Contributions and have the right to grant the license granted above, and (ii) that the User Contributions do not violate the rights of any third party.

Any feedback you provide regarding the Site or Paula’s Choice is deemed non-confidential and non-proprietary and Paula’s Choice is free to use such information on an unrestricted basis, without any compensation to you or any other person or party.

Content Standards
Without limiting the foregoing, User Contributions must not:

• Contain any material which is defamatory, obscene, indecent, abusive, offensive, harassing, violent, hateful, inflammatory or otherwise objectionable.
• Promote sexually explicit or pornographic material, violence, or discrimination based on race, sex, religion, nationality, disability, sexual orientation or age.
• Infringe the intellectual property or other rights of any other person.
• Promote any illegal activity, or advocate, promote or assist any unlawful act.
• Cause annoyance, inconvenience or needless anxiety or be likely to upset, embarrass, alarm or annoy any other person.

Monitoring and Enforcement
We have the right to:

• Take any action that we deem necessary or appropriate in our sole discretion in connection with your use of the Site, including if we believe that such User Contribution violates these Terms, infringes any intellectual property right or other right of any person or entity, threatens the personal safety of users of the Site or the public or could create liability for Paula’s Choice.
• Take appropriate legal action, including without limitation, referral to law enforcement, for any illegal or unauthorized use of the Site.
• Terminate or suspend your access to all or part of the Site for any or no reason, including without limitation, any violation of these Terms.

YOU WAIVE AND HOLD HARMLESS PAULA’S CHOICE FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY US AS A CONSEQUENCE OF INVESTIGATIONS BY EITHER PAULA’S CHOICE OR LAW ENFORCEMENT AUTHORITIES.

Copyright Infringement
We will respond to notices of alleged copyright infringement that comply with applicable law. If you believe any materials accessible on or from this Site infringe your copyright, you may request removal of those materials (or access to them) from the Site by submitting written notification to our Copyright Agent (designated below). In accordance with the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act (17 U.S.C. § 512) ("DMCA"), the written notice (the "DMCA Notice") must include substantially the following:

• Your physical or electronic signature.
• Identification of the copyrighted work you believe to have been infringed or, if the claim involves multiple works on the Site, a representative list of such works.
• Identification of the material you believe to be infringing in a sufficiently precise manner to allow us to locate that material.
• Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address).
• A statement that you have a good faith belief that use of the copyrighted material is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the written notice is accurate.
• A statement, under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

Our designated Copyright Agent to receive DMCA Notices is:
Cairncross & Hempelmann, PS
524 2nd Ave. S, #500, Seattle, WA 98104
(206) 587-0700
dmca@cairncross.com

If you fail to comply with all of the requirements of Section 512(c)(3) of the DMCA, your DMCA Notice may not be effective. If you knowingly materially misrepresent that material or activity on the Site is infringing your copyright, you may be held liable for damages (including costs and attorneys' fees) under Section 512(f) of the DMCA. It is the policy of Paula’s Choice to terminate the user accounts of repeat infringers or otherwise prevent them from using the Interactive Services.

Links from the Site
Any links to other sites from this Site are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party Sites linked to this Site, you do so entirely at your own risk and subject to the terms and conditions of use for such Sites.

Geographic Restrictions
The owner of the Site is based in the state of Washington in the United States. We provide this Site for use only by persons located in the United States. We make no claims that the Site or any of its content is accessible or appropriate outside of the United States. Access to the Site may not be legal by certain persons or in certain countries. If you access the Site from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

Disclaimer of Warranties
YOUR USE OF THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE IS AT YOUR OWN RISK. THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. NEITHER PAULA’S CHOICE NOR ANY PERSON ASSOCIATED WITH PAULA’S CHOICE MAKES ANY WARRANTY OR REPRESENTATION WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE SITE. WITHOUT LIMITING THE FOREGOING, NEITHER PAULA’S CHOICE NOR ANYONE ASSOCIATED WITH PAULA’S CHOICE REPRESENTS OR WARRANTS THAT THE SITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT OUR SITE OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT THE SITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

PAULA’S CHOICE HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Limitation on Liability
IN NO EVENT WILL PAULA’S CHOICE, ITS AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY SITES LINKED TO IT, ANY CONTENT ON THE SITE OR SUCH OTHER SITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR SUCH OTHER SITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. IN NO EVENT SHALL THE AGGREGATE LIABILITY OF PAULA’S CHOICE, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY, ARISING OUT OF OR RELATING TO THE USE OF THE SITE OR THE CONTENT LOCATED THEREON EXCEED ONE HUNDRED DOLLARS ($100.00).

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

Indemnification
You agree to defend, indemnify and hold harmless Paula’s Choice, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site, including, but not limited to, your User Contributions, any use of the Site's content, services and products other than as expressly authorized in these Terms or your use of any information obtained from the Site.

Governing Law and Jurisdiction
All matters relating to the Site and these Terms and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Washington without giving effect to any choice or conflict of law provision.
Any legal suit, action or proceeding arising out of, or related to, these Terms or the Site shall be instituted exclusively in the federal and state courts located in Seattle, Washington. Paula’s Choice reserves the right to bring any suit, action or proceeding against you for breach of these Terms in your country of residence or any other relevant country. You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Limitation on Time to File Claims
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES, OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

General
These Terms constitute the sole and entire agreement between you and Paula’s Choice with respect to the Site and supersede all prior and contemporaneous understandings, agreements, representations and warranties, both written and oral, with respect to the Site. No waiver of by Paula’s Choice of any term or condition set forth in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Paula’s Choice to assert a right or provision under these Terms shall not constitute a waiver of such right or provision. If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.

Contact Information
To ask questions or provide comments about these Terms, contact us at:
Paula’s Choice, LLC
Attn: Client Services
705 5th Ave. South, Suite 200
Seattle, WA 98104
(800) 831-4088
custserv@PaulasChoice.com